Blina DESK AI
The operating system for your business

Your entire business.
One single system.

No more separate tools, scattered files and manual processes. With Blina Desk AI, manage everything in one unified system.

⚡ Powered by AI — when you want it.

Real-world example
"Create an invoice for Mueller, 3 hours of service"
→ The AI knows your price list.
→ Invoice ready in seconds.
You decide whether to save and send it.
🔒

AI works. You decide. Blina AI never acts without your confirmation. It prepares, suggests and fills in — but every final action stays in your hands.

Start for free How it works

14 days free · All modules · No credit card

2sec
instead of 20+ min
11+
Business modules
100%
On-premise
4
Languages
Blina Desk
🔍
AI Search
Semantic + FTS
📄
Documents
Multilingual OCR
💬
AI Chat
RAG + Sources
Embeddings & Vector Index
Chunking · Semantic Vector Search (pgvector)
Module Hub
Activate only what you need
💰
Sales
📦
Purchasing
📒
Accounting
👥
HR
🎧
Helpdesk
📧
Email & Tel
⚖️
Legal
🏠
Real Estate
🏥
Clinic
🤝
Associations
📋
Projects
🚛
Fleet
🛠️ Tools
Power-ups for your platform
⚡ Automations
Describe it.
📧
Email
💬
WhatsApp
🔔
Notify
✏️
Update
➕
Create
✨ Blina AI
Talk to your business. AI that acts.
💬
Actions
📊
Reports
⚡
Workflow
💬 Blina WhatsApp
Your team talks to your AI — via WhatsApp.
📝
Tasks
🎫
Tickets
📅
Appointments
📦
Orders
❓
Q&A
Why choose Blina Desk

Everything you need. Nothing you don't.

The AI-powered business platform built for DACH and Italian SMBs and professional firms — serious, modular, secure.

🔒
100% On-Premise available
Install Blina on your own servers. Your data never leaves your network. Ideal for law firms, clinics, accountants and businesses with strict GDPR requirements. No mandatory cloud.
💶
Flat pricing — zero per user
You pay per session, not per seat. 5 or 500 users? Same price. No hidden costs, no user limits, no lock-in. Compare with any other SaaS on the market.
🧠
AI in every module — included
Every module includes Ask AI: ask questions in plain language and get answers from your own data with cited sources. OpenAI, Claude, Gemini or local Ollama — you choose the provider.
🔍
Semantic search + OCR
Find any document in 2 seconds — even scanned ones. Multilingual OCR makes every PDF, photo and scan searchable. The search understands meaning, not just keywords.
🔧
Modular — activate only what you use
The base platform includes CRM, OCR, AI Search and RAG Chat. Add Sales, HR, Legal, Helpdesk or any other module when you need it. No bloated bundles.
⚡
No-code automations
Describe the workflow you want — Blina creates it. Triggers on any event: new document, deadline, payment, ticket. Automated emails, WhatsApp, notifications and updates.
Core Features

Your archive becomes intelligent.

Every plan includes CRM, AI Search, OCR and RAG Chat — the most AI at this price point. Zero cloud lock-in.

🔍
Hybrid Search
Full-text + semantic vector search with pgvector. Find documents even without exact keywords — Blina understands meaning, not just words. Works fully offline.
ExampleYou search "GDPR privacy", the document says "European data protection" — Blina understands.
🤖
AI Chat (RAG)
Ask questions in plain language → get answers from YOUR data with source links. Not a generic chatbot: a RAG trained on your documents, contacts, deals and tickets.
Example"How do returns work?" → answer from your manual with a link to the exact document.
📄
Documents & OCR
Upload PDFs, Word files or scans — instant multilingual OCR. Every document becomes AI-searchable. Full version history, trash bin, structured archiving and digital signatures (eIDAS AES).
Example200 scanned invoices: upload → OCR → search by amount, supplier and date.
👥
CRM included
Contacts, companies, leads and complete interaction history — included in every plan. AI generates client summaries across all modules: deals, emails, tickets, invoices.
ExampleOpen a contact → AI shows: contracts, emails, tasks, unpaid invoices in one view.
📧
Email included FREE
Unified inbox, email templates and call logs — fully integrated in the CRM timeline. Every conversation is AI-indexed and linked to the right contact.
ExampleOpen a contact → all emails, calls and notes in chronological order — no switching between apps.
📞
Telephony included FREE
Inbound and outbound calls directly from Blina — automatic call log, notes and follow-up tasks. Missed call → instant task with AI summary of the customer.
ExampleMissed call from customer Smith → task "Call back" + AI: "Last conversation: contract renewal, open for 14 days."
🔐 Administration

Sign in as administrator.
Manage rights, roles and groups.

The SuperAdmin controls every aspect of the platform: who can see what, which modules to activate for each user or group, and how employees authenticate.

👤
Unlimited users, granular permissions
Create users, assign predefined roles (Admin, Manager, User, Viewer) or define custom roles with permissions on every module and field.
👥
Groups and teams
Organize users into groups (e.g., Sales Team, Legal Team, Administration) and assign access and modules per group in one click.
🔑
RBAC + Row-Level Security
Access control is enforced at the database level (PostgreSQL RLS). Each user sees only the data they own — security by design.
⚙️ Administration — Users & Roles
Users
Roles
Groups
Permissions
UserRoleModulesStatus
🔑 SuperAdmin Admin All ● Active
👤 Marco Rossi Manager Sales, CRM, Email ● Active
👤 Sara Bianchi HR HR, Documents ● Active
👤 Luca Ferrari User Helpdesk ● Invited
👤 Atty. Müller Viewer Legal (read-only) ● Active
Permissions by role — Manager
💰 Sales
ReadWriteDelete
👥 HR
ReadWriteDelete
📧 Email
ReadWriteIncluded
📞 Telephony
ReadWriteIncluded
Interface available in
🇬🇧 English 🇩🇪 Deutsch 🇮🇹 Italiano 🇫🇷 Français
AI responds in the language of your question