Module
Base with Blina AI
The ground floor that is always there: customers, documents, notes, tasks and appointments, with search and OCR on top. Everything else is built on it.
See it instead of reading it
Recorded in the running product, with real data — not an animation.
What is always included
CRM: companies, contacts, leads
One record per customer, with people, history and notes.
What happens in Sales and Helpdesk hangs off that same customer, not off a second list.
Search inside the documents
Search looks inside the documents, not only at titles and file names: it reads the extracted text, OCR included, and takes you to the exact passage.
When you want to search by meaning, ask the assistant, which finds the right passage even when the document uses a different word.
OCR on upload
A photographed receipt or a scanned PDF is read when you upload it, up to the first twenty pages.
From then on that text is in the search, without anyone retyping it.
Ask your own paperwork
The assistant looks in your documents and your data first, and when it answers from there it tells you which passages it used.
When your own files hold no answer, it says so and asks you for the right document or record, instead of passing something off as data of yours.
Documents, notes, tasks
Documents attached to the customer, with permissions per role on your own and on other people's.
Notes on the customer, tasks with a due date and an owner.
The place they live in is the one search reads from.
Appointments and calendar
Appointments on the customer, with the person in charge and the place.
Online booking works on the same calendar, if you add it.
Four languages, the same data
Everyone works in their own language on the same data
- the interface exists in German
- English
- Italian
- French
Permissions and traceability
Who may see and change what is granted per role, and changes to the data stay traceable.
Unified inbox with folders, spam filter, address book and signatures, fully integrated into the CRM timeline.
Every attachment is virus-scanned, can be saved to your Blina archive and is AI-indexed.
Telephony
Inbound and outbound calls directly in Blina, automatic call log, follow-up notes and tasks.
Missed call → instant task with AI customer summary.
How to start
- Create the company, set up access for your people, give them roles.
- Import customers from a file, or enter them by hand.
- Upload your paperwork: it gets read, indexed and searchable.
- Search and ask instead of browsing: customers, documents and notes in one go.
- Add the modules you actually need later: the ground floor stays the same.
All of this is included in the price
Frequently asked questions
One user is included, what does that mean?
The price is per person, and the first one is included in the base. You pay for the people who actually work in it, not for the number of customers. Storage space and the monthly AI credit grow with each person, and if you need more you add it separately.
Do I need a module to start?
No. Customers, documents, search, notes, tasks and appointments stand on their own. Modules come in when an area needs its own documents: invoices, vehicles, leases.
Where does the data sit?
On servers in Germany, separated per company: each company sees only its own data, and that separation is written into the database, not left to the interface alone. To run the assistant and the search index, the text goes to the model providers, which may process it outside the European Union. If you would rather not, you switch indexing off in the settings, or ask for a dedicated installation with the AI in house.